Privacy Policy
Learn how STOLIX collects, uses, protects, and handles your personal data.
Last updated: October 2026
1. Introduction
Welcome to STOLIX. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our nightlife management platform, access venues managed via STOLIX, or interact with our services.
2. Information We Collect
We collect several types of information from and about users of our platform, including:
- Account & Contact Information: Name, email address, phone number, and billing details when you register as a venue owner, partner, or guest.
- Access Control & Identification Data: ID details, door access logs, ticket numbers, or QR code scans required by establishments for venue security and access management.
- Reservation & Venue Activity: Information regarding table bookings, guest list entries, order history, and venue check-ins.
- Technical & Analytics Data: IP address, browser type, operating system, referrer URL, device identifiers, and usage patterns collected automatically via log files and cookies.
3. How We Use Your Information
We process your personal data for the following essential business purposes:
- To provide, operate, and maintain the STOLIX nightlife management platform.
- To manage user accounts, venue reservations, ticketing, and guest list admissions.
- To facilitate secure access control, smart lock synchronization, and venue entrance verification.
- To process transactions, billing, and system operations.
- To prevent fraudulent activities, ensure venue security, and maintain legal compliance.
- To communicate system updates, security alerts, and administrative messages.
4. Data Sharing and Third Parties
We do not sell your personal data. We may share your information only under the following circumstances:
- Venue Operators (Tenants): When you make a reservation, purchase a ticket, or join a guest list, your information is shared with the specific venue operator to manage your entry and service.
- Service Providers: Authorized third-party vendors who perform services on our behalf (e.g., payment gateways, hosting infrastructure, SMS/Email notifications).
- Legal Compliance: When required by law, court order, or governmental regulations to protect legal rights or venue safety.
5. Data Security
We implement robust technical and organizational security measures, including HTTPS encryption, secure database access controls, and hashed password storage, to protect your personal data from unauthorized access, loss, or misuse.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or accounting obligations, or resolve disputes. Account and access logs are routinely purged or anonymized according to standard compliance schedules.
7. Your Rights
Depending on your jurisdiction, you have the following rights regarding your personal data:
- The right to access, update, or correct your personal information.
- The right to request deletion of your account and associated personal data.
- The right to object to or restrict certain data processing activities.
- The right to withdraw consent at any time where processing is based on consent.
8. Third-Party Links
Our platform may contain links to external sites or integration services operated by third parties. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly to stay informed.
10. Contact Us
If you have any questions, concerns, or data protection requests regarding this Privacy Policy, please contact us at:
Email: privacy@stolix.app